Bookings
Booking Information
We are currently closed for the season.
Our Online Booking System will open for 2025 bookings on Monday, 3rd February 2025.
Opening Dates for 2025:
We’ll be open from Thursday, 1st May 2025 to Monday, 15th September 2025.
Special Offers:
Mid-Week Special: Stay 4 nights for the price of 3, from Monday to Friday.
One Week Special: Enjoy 7 nights for the price of 6, with flexible arrival days.
Rates: Starting at £25 per night per family.
How to Book
Book Now: Scroll to the bottom and click the "Book Now" button to secure your spot.
Booking Period: Our online booking system will be live from Monday, 3rd February 2025.
Payment: Must be made upfront to confirm your booking.
Important Booking Details
Lead Booker: Must be over 21 years of age and staying on-site (ID may be required).
Minimum Stays:
From July onwards, a 2-night minimum stay for Friday or Saturday arrivals.
End of May and August Bank holidays require a 3-night minimum stay (please arrive on Friday).
Facilities: No electricity on-site. Hot showers and toilets are available.
Check-In/Out: Check-in from 14:00, check-out before 12:00.
Pup Tents: Charged separately.
Group Bookings
Groups Bookings/Adding Multiple Pitches: Additional pitches can be added on during the the first pitch booking process. Click on “Book now”, Add your first pitch dates, Click “Continue to booking”, On the right hand side underneath “Confirm and continue” it says “Book another pitch or bell tent.” You can then add multiple pitches as required.
Group Name/Notes: Leave a note in the “Notes” section during booking with your group leader's surname and the number of pitches expected.
Canoes and Paddleboards
Canoes and SUPs: Add these during the booking process. Look for the “add canoe” dropdown on the 3rd page. Indicate your preferred day for canoeing (e.g., if you arrive on Friday, you can canoe on Saturday or Sunday). Once we’ve checked availability, we will confirm the booking via email and take payment within 24 hours .
5m Bell Tent Hire
Location:
Two 5m bell tents available on the banks of the River Stour.
Amenities:
Sleeping Arrangements: Each tent includes a memory foam double mattress with a sheet, 6 roll mats & a light.
Capacity: Each tent accommodates up to 6 people.
Included: A fire pit is included for the duration of your stay.
Additional Equipment: Please bring your own camping gear, such as sleeping bags, pillows, airbeds, and bunting.
Important Note:
The bell tents are fixed and cannot be moved.
Pricing:
Per Night: £90.
Weekend Stay: Minimum of 3 nights (Friday, Saturday, and Sunday), totalling £270.
Midweek Stay: Monday to Wednesday or Wednesday to Friday, minimum of 2 nights, totalling £180.
Check-In/Check-Out:
Check-In: From 2pm on your arrival day.
Check-Out: Before 12pm on your departure day.
Selection: Tents are allocated on a first-come, first-serve basis.
Additional Charges:
Adults: £10 per night for each additional adult over 4 adults per bell tent.
Children: Free of charge.
Cancellation Policy
No Refunds: We do not offer refunds within 30 days of your booking for grass pitches and bell tent hires.
Holiday Insurance
Recommendation: We strongly recommend purchasing holiday accommodation insurance. You can add this during the booking process.
Provider: Insurance is provided by XCover.com. Refunds are handled by XCover.com, not Rushbanks.
XCover.com’s ‘Booking Refund Protection’
Coverage:
Injury or illness (including COVID-19) affecting you or an immediate family member.
Mechanical breakdown, accident, fire, or theft of your private vehicle on the way to the campsite.
Severe weather conditions (flood, snow, frost, fog, or storm) with travel warnings from Police or Government.
Purchase: Select this protection during your booking process.
Refunds and Rescheduling for Additional Services
Campfires, Canoes, and Paddleboards: If we are unable to provide these services, we will move your booking to another date. If rescheduling is not feasible, we will provide a refund. Any refund will incur a £10 processing fee.
Force Majeure
No Liability: Rushbanks Campsite is not liable for interruptions or cancellations caused by events beyond our control, such as natural disasters, floods, war, blockades, fires, strikes, diseases, pandemics, health emergencies, and other similar disruptions.
We hope this information helps you understand our policies better. Booking insurance is highly recommended to ensure peace of mind during your stay.