These are the Rushbanks Rules

Camp Rules

  • Campfires: Must be fully extinguished by 11 PM.

  • Check-Out: By 12 noon.

  • Dogs: Must remain on leads and be cleaned up after.

  • Spacing: Tents, caravans, and campervans must be 6 metres apart.

  • Lead Booker: Must be over 21 and staying on-site.

  • Fire Pits: Only ours are permitted.

  • Music: Keep it within your pitch; turn off all music by 11 PM.

  • Car Usage: No driving between 11 PM and 6 AM.

  • Speed Limit: 5mph.

  • Children: Must be supervised at all times.

  • Footwear: Must be worn at all times.

  • Prohibited Items: No generators, drones, or Chinese lanterns.

  • Guests: Only campers are allowed.

  • Maximum Stay: 2 weeks.

Please Note:

  • We reserve the right to refuse entry.

  • Respect fellow campers and the environment.

  • Drink responsibly.

  • We are a family-friendly campsite.

  • The weather can change—dress appropriately and watch for hazards.

  • Disturbances to other campers will result in removal.

Cancellation Policy

  • No Refunds: We do not offer refunds within 30 days of your booking for grass pitches and bell tent hires.

Holiday Insurance

  • Get Covered: We strongly recommend purchasing holiday accommodation insurance for your stay at Rushbanks. You can add this insurance during the booking process for your grass pitch or bell tent.

  • Independent Provider: The insurance is provided by XCover.com, and none of the insurance money goes to Rushbanks. Any refunds related to your accommodation will be handled by XCover.com.

XCover.com’s ‘Booking Refund Protection’

  • What’s Covered:

    • Injury or illness (including COVID-19) affecting you or an immediate family member.

    • Mechanical breakdown, accident, fire, or theft of your private vehicle on the way to the campsite.

    • Severe weather conditions (flood, snow, frost, fog, or storm) where travel warnings have been issued by the Police or Government.

  • How to Purchase: You can select this protection during your booking process.

Refunds and Rescheduling for Additional Services

  • Campfires, Canoes, and Paddleboards: If we are unable to provide these services on the day, we will move your booking to another date. If rescheduling is not feasible, we will provide a refund. Any refund issued will incur a £10 processing fee.

Force Majeure

  • No Liability: Rushbanks Campsite is not liable for any interruptions or cancellations caused by events beyond our control, such as natural disasters, floods, war, blockades, fires, strikes, diseases, pandemics, health emergencies, and other similar disruptions.

We hope this helps you understand our policies better. Booking insurance is highly recommended to ensure peace of mind during your stay.